Purpose – This paper investigates the relationship between teleworkers’ perceptions of corporate social
responsibility (CSR) and employee engagement (EE) in remote work.
Design/methodology/approach – A quantitative research approach was used, involving a questionnaire
distributed via convenience sampling. Data from 205 valid responses from teleworking employees in Spain
were analysed using structural equation modelling to test the hypothesis regarding the association between
CSR and EE.
Findings – The study found that CSR’s social and environmental dimensions positively impact EE among
teleworkers. However, the economic dimension of CSR only partially influences EE in a telework setting.
Practical implications – The findings suggest organisations can enhance EE during telework periods by
focusing on social and environmental CSR initiatives. This approach can mitigate the reduced EE associated
with remote work, improving organisational performance, productivity, satisfaction and employee well-being.
Originality/value – This study provides empirical evidence on the positive effects of CSR’s social and
environmental dimensions on EE in a telework context, offering valuable insights for organisations
navigating the post-pandemic landscape. Also, specific CSR strategies can establish a competitive advantage
by fostering a motivated and engaged remote workforce.
